We do not return
Sometimes the fit isn’t right, so here at keycouture we’re happy to accept exchanges on any garment that is unworn and still fitted with all security ribbons and labels. This applies to any item dispatched to us within 14 days of receipt by you.
Exchanges take around 2-3 working days to process, plus the delivery time to your area.
It’s important to note that shipping costs are not covered by keycouture when sent back.
Feel free to be picky. You can exchange your item for any size or item (permitted it’s in stock) and we send them back to you. We offer 2 exchanges for every item.
If the replacement is less expensive than the original, don’t worry. We’ll make sure the difference is added into your account.
If for any reason you do not love your items (including Sale and Clearance), they cannot be returned but exchanged at any time during the first 10 days! You may exchange your merchandise purchased online by mail or by contacting us on +96176116404l.
For purchases within Lebanon, exchanges made at Key couture Store are free. For International exchanges, please see our International Return Policy.
To exchange by mail, check out our complete Return & Exchange Options.